Privacy Policy

GDPR information

No cumprimento da Lei 67/98 de 26 de Outubro, e com base no Regulamento Geral de Protecção de Dados e RGDP que entra em vigor em 25 de maio de 2018 sobre a Proteção de Dados Pessoais, informamos que o tratamento dos dados pessoais recolhidos no domínio www.lab52.pt é da responsabilidade da Lab52 Unipessoal Lda. com morada em Rua Oliveira Monteiro 358, 4050439Porto, registada na Conservatória do Registo Comercial de Matosinhos sob o número único de matrícula e de pessoa colectiva 514 016 612.

PURPOSE OF THE PROCESSING OF PERSONAL DATA?

The data collected by the company Lab52 Unipessoal Lda., such as: name, address, postal code, city, country, e-mail, NIF, among other data necessary for identification and contacts, are intended, and with consent for this purpose, for processing. orders, requests for information, eventual complaints, statistical analyses, satisfaction questionnaires, carrying out audits and investigations, managing internal and human resources databases, sending marketing communications about products, services and institutional disclosures through e-mails. mail, telephone/messaging services and/or letters. In order to comply with legal obligations, Lab52 Unipessoal Lda. may still use personal data, strictly necessary, for the disclosure of data following court orders, collaboration with regulators and the defense of the legitimate interests of Lab52 Unipessoal Lda..

Lab52 Unipessoal Lda. guarantees the confidentiality of all data provided by customers. Notwithstanding Lab52 Unipessoal Lda. proceeds to collect and process data in a safe way and that prevents its loss or manipulation, using techniques for this purpose, we inform you that the collection in an open network allows the circulation of personal data without security conditions. , running the risk of being seen and used by unauthorized third parties.

Your personal data will not be used for purposes other than those described in this policy, without being previously informed or, if applicable, obtaining your consent. Your data will be processed by Lab52 Unipessoal Lda. applying appropriate technical and organizational measures to ensure a high level of security, under the terms of the RGPD.

Your data will only be used if one of the following situations is verified:

  1. You have given your consent by signing or accepting an online or paper form;
  2. The data is necessary for the fulfillment of legal invoicing obligations;
  3. The data is necessary to comply with a legal obligation to which Lab52 Unipessoal Lda. is subject, such as the disclosure of data to the Tax Administration and Social Security, as well as other authorities;
  4. The data are necessary for the purposes of the legitimate interests pursued by Lab52 Unipessoal Lda., provided that they do not prevail over the interests or rights, freedoms and guarantees of the data subject.

HOW LONG WILL YOU KEEP MY INFORMATION?

Your personal data will be kept for the minimum period of time necessary and proportional to the pursuit of the purposes described above or, at any time, at the request of the customer, through the means informed in this privacy policy, asking for the deletion of your data and withdraw consent to the present treatment and/or exercise the right of portability.

WHAT ARE MY RIGHTS?

All customers have the right to access, rectify, cancel and oppose their data.

At any time, you can ask us to:

  1. Access to your personal data;
  2. The rectification of your personal information;
  3. Opposing, erasing or limiting the processing of your personal data;
  4. The portability of previously provided personal data, in a structured, compatible and readable format.

If you wish, at any time, to enjoy any of the aforementioned rights, you can do so through the following means:

  • Email: geral@lab52.pt
  • Letter: Rua Oliveira Monteiro 358, 4050-439 Porto
  • Website: www.lab52.pt

Your requests will be treated with special care, so that we can ensure the effectiveness of your rights. You should bear in mind that in certain cases, under the terms of the applicable law, your request may not be immediately or fully satisfied. In any case, you will be informed of the measures taken in this regard, within one month from the moment the request is made.

By agreeing and authorizing to be part of our database, the customer expressly authorizes Lab52 Unipessoal Lda. to send information about products and services that may be of interest to you using your personal data for the purposes of direct marketing through any channel of communication, namely through the use of electronic mail, SMS, MMS or other forms of automatic calling. Lab52 Unipessoal Lda. will not sell or share its customer database with third parties.

COOKIES POLICY

We use cookies on our website to improve performance and your user experience.

WHAT ARE COOKIES?

“Cookies” are small text files that are stored on your computer or mobile device through the internet browser (browser), retaining only information related to your preferences, not including, as such, your personal data. Placing cookies will help the website to recognize your device the next time you visit it.

We use the term cookies in this policy to refer to all files that collect information in this way.

The cookies used do not collect information that identifies the user. Cookies collect generic information, namely how users arrive and use websites or the country/countries through which they access the website, etc.

Cookies only retain information related to your preferences. At any time, the user can, through their internet browser (browser), decide to be notified of the receipt of cookies, as well as block their entry into their system.

Refusing to use cookies on the website may result in the impossibility of accessing some of its areas or receiving personalized information.

WHAT ARE COOKIES FOR?

Cookies serve to help determine the usefulness, interest and number of uses of your websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

WHAT KIND OF COOKIES DO WE USE?

Strictly necessary (essential) cookies

They allow browsing the website and using its applications, as well as accessing secure areas of the website. Without these cookies, the services you have requested cannot be provided. Some cookies are essential to access specific areas of our website.

Analytical Cookies

These cookies are used to analyze how users use the website and monitor its performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and correcting any issues that arise. For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. These cookies are used only for the purpose of creating and analyzing statistics, without ever collecting personal information.

Functionality Cookies

They save the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.

Third Party Cookies

Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.

COOKIES CAN BE:

1) Permanent Cookies

They are stored, for a variable time, at the level of the internet browser (browser) on their access devices (computer, mobile and tablet) and are used whenever the user makes a new visit to the website. They are generally used to direct navigation according to the user’s interests, allowing us to provide a more personalized service.

2) Session Cookies

They are temporary, they remain in the cookies of your internet browser (browser) until you leave the website. The information obtained makes it possible to identify problems and provide a better browsing experience.

HOW CAN YOU MANAGE COOKIES?

As explained, cookies help you get the most out of our website. All internet browsers (browsers) allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective internet browser (browser). After authorizing the use of cookies, the user can always disable part or all of our cookies.

LINKS

Para obter mais informações sobre cookies e a respetiva utilização, sugerimos que consulte os seguintes links, que apenas se encontram em versão inglesa: www.allaboutcookies.org

DOUBTS

If you have any questions regarding this policy or other privacy issues, or if you wish to exercise any of your rights, please contact us via email: geral@lab52.pt or at the address: Rua Oliveira Monteiro 358, 4050-439 Porto, Portugal.

For more information, see the regulation’s official website: EU General Data Protection Regulation (GDPR)